Economic
sciences / 6. Marketing and management
The
post-graduate student, Zykova M. E.
The
Oriel state institute of economy and trade, Russia
Working out
of an ideological platform of a brand on the basis of market research
Last years, in connection with
development of administrative thought, in Russia interest to marketing as to
the concept of market management has considerably increased.
After comprehension by
administration of that in the conditions of the market to operate the
enterprise on the basis of former principles it is impossible, heads of the
Russian companies began to reorient activity of the enterprises on use of the
concept of marketing as philosophies and sets of practical receptions of
operation of business in the conditions of market relations.
The marketing analysis assumes
definition and an estimation of the markets of the enterprise and an
environment of marketing for the purpose of revealing of attractive
possibilities, detection of difficulties and weak places in enterprise work.
The effective marketing analysis is a necessary condition of working out of
plans of marketing, but it also is carried out in the course of their
realization and the control.
Marketing researches are understood
as system gathering, display and the analysis of data on different aspects of
marketing activity. Marketing researches is a function, which through the
information connects experts in marketing with the markets, consumers,
competitors, with all elements of an environment of marketing. Marketing
researches are connected with decision-making on all aspects of marketing
activity. They reduce level of uncertainty and concern all elements of a
complex of marketing and its environment on those its components which render
influences on marketing of a certain product in the concrete market. [1, with.
61]
Activity of any company concerning
working out and advancement of the goods on the market should begin with
carrying out of marketing researches since for the organization they will
represent the analysis of data on concrete marketing situations which the
enterprise will face or has already faced in the market. Carrying out of
marketing researches also is very important and for working out of a brand of
the company, the goods and-or service. It is very difficult to separate from
each other such directions of researches, as the market, the consumer, the
competitor. Studying of these directions a necessary condition for brand
working out, and the market is inconceivable without competitive struggle since
consumers form the behavior in the certain market environment.
Marketing researches can be spent by
independently, own forces of the organization, or the organization can resort
to services of the specialized consulting organizations. In the countries with
the developed market economy there is a branched out network of the organizations
that are professionally engaged in carrying out of marketing researches.
The brand is formed not only potential or actual efficiency of
competitive advantages of the manufacturer, but also its degree of satisfaction
of expectations of the consumer. For achievement of the given purposes, working
out of a brand of the goods and / or company-manufacturer services should be
under construction based on following stages (drawing 1).
Drawing 1 - Development cycles of
branding
It is necessary to notice, that
market research assumes finding-out of its condition and development tendencies
that can help to reveal lacks of today's position in the market and to prompt
possibilities and ways of its improvement, but it, however, only a part of
problems which can be revealed during carrying out of complete marketing
researches.
Formation of ideology of a brand
cannot be carried out without accurately put perspective and final strategy of
positioning. Positioning - a place finding in consciousness of target audience
and creation of such images and attributes of the trade mark, which most
favorably would differ from marks of competitors, would be significant for
target consumers, and would meet their requirements or consumer expectations in
the best way. Thereby the ideology expresses those non-material thoughts,
images and desires which should be generated in consciousness of the consumer
during the moment when it faces a product of a brand or with any communication
message concerning a brand.
If we ask, that give brands to
buyers and clients we can allocate five basic properties:
1.
Individuality;
2. Brevity of a statement;
3. Safety;
4. Differentiation;
5. Additional values.
All
great brands are guided by these principles. Marketing researches allow the
company to approach to complex filling of the presented properties most full.
The
ideology is the concept designating structured system of certain and accurately
generated positions and ideas.
Accurately
formulated ideology of a brand leads to serious qualitative changes of ways of
influence on advancement of the goods and sales. To generate a brand and to
tell about its inconceivable advantage - catastrophically a little. The brand
should find proof emotional perception at the future user. Emotional
constituent - the concept defining creation of the demanded emotional response
at the subject by reduction of attributes of a brand in conformity with a
vector of a brand and the report of this conformity to the consuming subject.
It is necessary to correspond, and to generate style of a life of the consumer
or separately taken individual is even better
Company
Coca-Cola has started to develop roughly when the principle has been generated:
worldwide Coca-Cola should be on distance of the extended hand. It is
ideological installation. Coca-Cola grasps the market more effectively because
of strong ideology. Not quality of a product, not the advertising budget,
namely ideology dictates behavior rules to absolutely all links of business.
Forces them to operate in one direction.
Consumer
style of a life in which the possession a brand - emotion and feelings with it
connected can replace persons, became norm. In own way it is a
"cultural" shock of our century. However, ideology of ideology is different.
For example, the companies sports брендинга Nike, Lakota
and other, have generated in due time a huge layer of adherents accepted
ideology of sports, achievements and a sound body. It not only is not bad, this
formation of the new generation more healthy and strong.
The
ideology of a brand is capable to create, for today, notable force, to set a
vector of movement of a brand or the company. For last one and a half
centuries, especially in last twentieth anniversary, all basic elements of
business began to be fulfilled to trifles.
All
these basic directions of branding are not represented possible without
carrying out of primary and secondary marketing researches. They offer a wide
range of the investigated questions which companies most seriously promote to
the analysis to approach to working out of ideology of a brand that it has been
formulated unlike competitors, and the most important thing recognized and
remembered.
Marketing
researches also allow to find and describe that part of target audience from
which it is easier to find contact and which could recommend the future brand
to the rests. To define, than the company can cause a stir from competitors in
a favorable side from the point of view of the chosen consumers. To develop
position of a practiced brand rather already existing at the enterprises and
the possible future.
Following functions, in our opinion, should be
assigned to ideology of the future brand (drawing 2).
Drawing
2 - Functions of ideology of a brand
That the trade mark has turned to a
high-grade brand by working out of its concept and ideology, first of all, it
is necessary to be defined with the position. For brand-audit carrying out,
i.e. carrying out of preparatory marketing researches which are necessary for
formation of a platform of a brand.
The format of deep interviews and
focus group discussions should be for this purpose used. At the given stage, it
is necessary to reveal, what potential and possibilities the trade mark as the
company imagines its future what she sees the target audience possesses.
At a following stage it is expedient
to start researches of the market and the competitive environment. Quantitative
gauging and actions within the limits of brand-audit give the chance receptions
of answers to following questions:
Company place in the market
(leaders, beginners, middles, a share in market total amount),
Behavior of competitors (the
marketing and advertising policy, equipment, potential),
What marks exist (characteristics of
marks - under names, target audience, popularity),
What characteristics of the market
(growing, competitive, not mastered etc.).
The important research problem -
gathering and the analysis of the information on new "know-how". New
"know-how" can be applied at manufacturing of an old product, but
underlining of these new technologies will allow positioning a product in a new
fashion.
Besides, based on research
segmentation of consumers by various criteria is carried out (the sex, age,
formation, the status, a financial position, the income), is defined the
capacity of each segment, is described their psycho drawing. The main result of
quantitative researches is definition of a kernel of target audience.
Further, by means of qualitative
researches values of the future consumers of a brand are defined. Qualitative
researches within the limits of brand-audit should consist of focus group
discussions with representatives of target audience and deep interviews to
representatives of the various groups, which opinions will allow to generate a
picture of consumer perception (representatives of various segments of target
audience, representatives of the industrial enterprises, employees of the
enterprises of wholesale and retail trade). Based on the given qualitative
researches emotional values of a brand, its rational benefits and physical
attributes should be worked.
Based on the analysis of results of
sessions working out of marketing strategy of a brand is carried out. Based on
the given marketing researches the brand platform where positioning - defines
the subsequent vector of construction of a brand is developed. The brand
platform is embodied in elements of its verbal and visual identification. Brand
identification is carried out by consumers or in a complex, or on one of key
criteria inherent in a brand: the brand name, a delirium logo, packing, a brand
corporate style, a firm melody etc. For achievement of the maximum effect, all
elements of identification should be accurate скореллированы.
The further stage is formation of
strategy of positioning of a brand. Brand positioning begins with development
of ideology that lays in its basis. To create it, it is necessary answers to
set of questions that are accessible in the course of carrying out of marketing
researches. Further formation of hypotheses of positioning is carried out. The
developed schemes of positioning and a perception card on which basis possible
variants of ideological and visual platforms of a brand are defined some.
Schematically for each variant key properties and brand, messages should be
described. To choose, which variant approaches the company in the ideal image,
it is necessary to test it about conformity to target audience expectations.
Map development of incorporated spaces on which positions of competing brands,
as a rule, should be represented, and consumer preferences. They allow to
understand how much unique they offered variant is, and how much adequately he
answers features of a category of your product. The third development cycle of
positioning of a brand also consists in it. Its result is the choice and
completion of the definitive version.
Ideology - the important part of a
brand. On the one hand, it is non-material, as is expressed in what thoughts
and images are formed in consciousness of the consumer while it faces a product
or its communication message. On the other hand, it has most that, on there is
a material expression. After all, from that, the ideology will be how much
accurately formulated; the success of a brand, level of its sales and, finally,
company profit depends.
Branding which have been created
according to all laws of efficiency of the advertising companies, considers set
of factors: the socially demographic and behavioral portrait of representatives
of target audience, the basic properties of an offered product, the emotional
message, which brand should bear to the consumer.
All these characteristics should be
reflected in the special document accompanied by illustrations that supplement
the text information and do ideology of a brand as much as possible accessible
to understanding.
Hence,
the mark becomes a brand, not only thanks to quality of a product/service,
excellent naming, excellent visualization, but also the thought over
communication platform in which basis the brand concept lays, the analysis of
competitive efforts, a marketing estimation of a situation and creative idea of
advancement becomes realization of the competent marketing and advertising
policy, which driver.
The
literature:
1.
Golubkov, E.P. Marketing of research: the theory, methodology and practice / Е.П. Pigeons. - М: Publishing house "Fin press", 1998. - 416 p.
2. Fathutdinov, R.A. Strategic marketing: the textbook
for high schools. 5 edition / R.A. Fathutdinov. - SPb. Peter, 2008. - 368 p.:
silt. - (A series “the Textbook for high schools”).