Esimkhan G. E., Janbosinova N.M.

Kostanay State University named after Achmet Baitursynov

How to motivate employees to work with full dedication

This phenomenon, when three employees work as four, called a synergistic effect. In relation to personnel management it is possible to represent mathematical formula: 1 + 1 + 1> 3. You can achieve this result in different ways. But before we consider them, let's take two axioms - the two original provisions that will determine the ways and means to achieve our goals.

Two axioms of a chief.

Axiom 1. Leader seeks to create such conditions that each employee worked at full capacity in accordance with their professional and personal qualities. This axiom is necessary in order to avoid a situation where the two work as 2.5 (i.e. "for himself and for the guy"), and one half-heartedly.

Axiom 2.A head seeks to harmonize individual goals (employee) and the organization's objectives, i.e. to make the system of motivation, goal setting, monitoring and evaluation was based on the following principle: when the organization's objectives are achieved goals of individuals.

Consider the need for the second axiomin detail. Supposably a company has its purpose. Individual also hashis own goals, and so he goes to work in this organization. Organization (its leader) may come from the following principle: "What do I care what this person wants, I need to solve the problem". Approach: "Go and do, do not like - goodbye!". Whether suchapproach will give good results, whether 1 + 1 + 1 > 3? Yes, such situation is known. However, in the long term there is a risk of losing ambitious employees and stay with a group of performers alone.

You can start from the opposite principle: "I have such good people, we live with them as a family, God bless them with the goals, why do I need them?". Approach: "I will do so that my people were happy, the result will be". This approach may also be effective, but as long as the company is quite small. The staff is worth to grow to 20-25 people, and manage conflicts, maintaining relations of friendship and cooperation will be more difficult.

Therefore, effective leaders in achieving the objectives should be guided by the so-called concept of harmonization and to take into account the interests of the organization as a whole and the individual. The principle of an effective manager: "When you reach the goals of the organization are achieved targets of individuals". Approach: "You give me the result, I give you Implementation of your personal motivation".

To realize the concept of harmonization, the head needs to know the motives of the individual. How to identify them, how to analyze and how to use the system of rewards? Talk about motivation and we will use our knowledge of the rules setting the "right" goals and delegating.

Acquire information.

How to know what the working conditions are necessary to employee to make him work with full dedication? "Ask!" - you say and will be absolutely right.

The difficulty is that to ask openly risky. For example, the head of the employee received this response: "The money is twice more, Director of Marketing, freedom in decision-making and your personal assistant in submission ..." Giving or what?

Now seriously. To answer the question, what does a man need to work with full dedication, speaking about himself, it's hard. It’s more difficult for the chief, after receiving a sincere response, to refuse in implementations of expressed expectations. Instead of motivation is easy to get the opposite effect and resignation.

Obviously, it is necessary to use other methods. For example, a method of projective issues. With it you can quickly get the desired response to a question. Conditions for its use are simple: you must specify an open question (question, involving a detailed response) is not about the employee, but about people in general and give a limited response time (20-25 seconds).

Ask the employee "What stimulates people to work with full dedication?" Give a limited response time and you will get his working conditions with full dedication. Your task is to get as many answers to this question, because each of these responses is invaluable information for decision-making and management tool of this employee.

Then systematize answers and highlight the most important laws for the head.

Everyone knows that it’s worth to motivate staff. For what?In order to achieve higher performance in the organization.

Everyone knows that motivate staff costs . For what? In order to achieve higher performance in the organization . Imagine you have three staff members, and they give the result as 18. Not bad, huh ? Let it be not 18 , you say, let four , but how? Let's talk about how this can be achieved .

Mini -training on interpreting the responses to the question

"What encourages people to work as hard ? "

Employees with external reference must be periodically encourage ( control ), while employees with internal reference do not need support from outside

Are three possible answers of employees:

1. money, creative task, result, career, not authoritarian leader

2 . approval, remuneration, growth status, career, pressure

3 . normal salary, understanding of common goals, team spirit, clear objectives

List of used literature

1. http://kpg.ru/index.php/obuchenie-i-razvitie/publikatsii/

2. Maksimtsev M.M, Ignatieff L.V, M.A Komarov "Course Management": a textbook for universities Moscow, Publishing House "INFRA-M", 2001. - 343 p.

3. Mayland J., Wilson P. "Management Manual labor collective": ln. English Moscow, Publishing House "Unity", 2002. 220.

4.Abraham Maslow. Motivation and Personality / Maslow, Trans. from English. T. Gutman, N. Mukhin, etc. - 3rd ed. - Peter, 2003. - 351 p.