Ashimova N.
Kazakh
state women`s teacher training university
Almaty,
Kazakhstan
DIFFERENT FORMS OF
COMMUNICATION
Communication
is a way of sharing information. It is two-way process of achieving mutual understanding, in which participants not
only exchange (encode-decode) information, news, ideas and feelings but also
create and share meaning. In general, communication is a means of connecting
people or places. As we know communication can be divided into three main types: verbal communication, in
which we listen to a person to understand their meaning; written communication,
in which we read their meaning; and non-verbal communication, in which we
observe a person and determine the meaning and each has its advantages.
Verbal communication is the type of communication that involved communicating verbally using
language that the sender and the receiver understand. It is meant to be done so that the sender and
the receiver are able to understand each other effectively. There are two types
of verbal communication: oral communication and written communication. In oral
communication, spoken words are used. It includes face-to-face conversations,
speech, telephonic conversation, video, radio, television, voice over internet.
Language is said to have originated from sounds and gestures. There are
many languages spoken in the world. The basis are: gender, class, profession,
geographical area, age group and other social elements. Speaking is an
effective way of communicating. When we think of verbal communication, the
first thing comes to mind is the storytelling, because it affects on learners’ language aspects of communication skills
and it helps in enhancing learners’ communication skills. The findings show that storytelling has beneficial effects on reading skills
by learners being able to associate meanings and emotions with words. Learners also develop their vocabulary and learn
when and where to use certain words and phrases.
Written communication is used in many different languages. In written communication, written signs or symbols are used to communicate.
A written message may be printed or hand written. In written communication
message can be transmitted via email, letter, report, articles etc. Message, in written communication, is
influenced by the vocabulary and grammar used,
writing style, precision and clarity of the language used. The written communication can be edited and amended many times before it is
communicated to the second party to whom the communication is intended. This is
one of the main advantages of using writing as the major means of
communication. In
general written communication
is used in business but we
can also use it for informal communication purposes. For instance, mobile SMS is an example of informal written
communication.
Visual communication is visual display of information, such as
topography, photography, signs, symbols and designs. Television and video clips
are the electronic form of visual communication.
Public speaking is another verbal communication in which we have to address a group of people. Preparing for
an effective speech before we start is important.
In public speaking, the speech must be prepared according to the type of
audience we are going to face. The content of our
speech should be authentic and we must have enough information on the topic we
have chosen for public speaking. All the main points in our speech must be highlighted and these points
should be delivered in the correct order. There are many public speaking
techniques and these techniques must be practiced for an effective speech.
Nonverbal communication is the sending or receiving of
wordless messages. We can say that communication other than oral and written.
It involves physical ways of
communication, such as
appearance of speaker, surrounding (room size, lighting, decorations, furnishings etc.) and body language such as facial expressions, gestures, postures and sounds that are produced by speaker, such as voice tone, volume and speech rate.
Creative and aesthetic non-verbal communication includes music, dancing and
sculpturing. As it is
said body language is a non-verbal
way of communication, body posture and physical contact convey a
lot of information. Body posture matters a lot when we are communicating
verbally to someone. Folded arms and crossed legs are some of the signals
conveyed by a body posture. Physical contact, such as shaking hands, pushing,
patting and eye contact are all different ways of
communication. Reading facial expressions can help us to know a person better.
Effective communication allows us to lead more satisfying lives at work and
elsewhere. It helps to avoid
misunderstandings at work and helps express what we want to express and of
course it allows for deeper connection with others.
Nothing can be
achieved without proper communication. Therefore, people have to develop communicative skills. It should be understood that all types of
communication are equally important and communicative skills need to be developed,
the reason is Media (collective communication outlets). It is growing day by day to ensure clarity and
correct understanding in communication.
Bibliography
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3. Лавриненко В.Н. Психология и этика делового общения .— 2-е изд., перераб. и доп. — М.: Культура и спорт, ЮНИТИ, 1997. - 279 с.
4. Леонтьев А. А. «Психология общения» М: Смысл; Издательский центр «Академия», 2005г. – 368с.