Bekzhigitova Z.S., Aubakirova
A.M.
Academician
Y.A. Buketov Karaganda State University
Application of marketing techniques in supermarkets
All of us have become accustomed to the
fact that the most expensive items on the shelves are usually the easiest to
get. At the same time, more expensive items are always located either too low
or too high. But this is one of dozens of techniques that use merchandisers in
order to get you to buy something. Some things: large baskets, stands and huge
mirrors accepted by us as a mandatory attribute of a supermarket. But few
people know that these are tricks marketers computed at increasing sales. It
has long been known that the advertising used psychological techniques by which
promoted a sense of dissatisfaction with the fact that the consumer has and
encourages it to all new and new purchases. Today marketers do not get tired to
look for new motives and tricks encourage people to purchase goods. Here is a
partial list of the most gimmicks and tricks that go on to administration for
zombiing buyers for large purchases.
1.
Large
truck = big spending
Empty space truck on a
psychological level is the buyer internal discomfort and an understandable
desire to quickly fill the space.
2
. 0.99
Old as the hills method. Decimal numbers are perceived differently than
integers. And if people see the price in 2999 tenge, his brain
automatically rounds it up to 2 thousand tenge, rather than 3. Another way of
discounts - cross out old prices depreciating items and write new, smaller
price, bold, to show customers where they can save.
3. Most desired - in the end
The most popular products - milk, bread,
and cheese - shops often have in the farthest corner of the room. These
products need almost everything, but until you get to them, you will surely see
a lot more.
Another way of discounts - cross out the
old prices and write new, lower price, in bold type, to show customers where
they can save.
4. Final sale
Popular and famous «final sales" ,
"complete liquidation " and " discounts in connection with the
opening of the store " - is nothing more than trying to get rid of the
stale store goods
5. Aromamarketing
Shops and restaurants are also cunning and
often stimulate appetite with delicious smells. Particularly excite buying zeal
smells fresh muffins and coffee.
6. At the level of children's eyes
Goods for children always lie low. If you
do not want trouble with your child about the next "Kinder Surprise",
place the baby in a basket.
7. Most "dangerous" place
Standing near the cash, do not rush to
relax! Chewing gum, chocolate, coffee, napkins and other trifles are located in
front of your eyes. It is "unexpected" buying when the decision on
their acquisition comes at the last moment. Besides all usually moves slowly,
but man all this time will be considered next to a product. And every tenth
buyer necessarily buys something.
8. Discount Cards
Discount card typically gives the buyer a
meager discount - 1-2%. And this discount begins only after a certain number of
purchases. On the one hand, of course, lost profit. On the other - a great way
to once and for all is to bind the buyer to your store. After choosing to once
again go to lots of shopping, he will choose the place where they will get it a
little cheaper.
9. Music
Music plays in supermarkets always. Usually
it is pretty quiet, but you can hear it everywhere. On the one hand, it does
not bother hearing, but on the other hand gives relax, do not rush and slower
walk around the store as well as slower select purchase. Music is basically
always an easy and relaxing.
10. Related Products
It's simple - products that are used at the
same time, should be located nearby - beer and chips, biscuits with tea and
drinks. So buyer will never forget what he needed to purchase something to have
bought.
11. Hunger
If you make a person feel hungry through
the fragrant smells he would buy a lot more food than it needs.
Exactly
because of this cooking and pastries departments should be placed close to the
entrance, in order to people knew the smell already coming in to this mall.
12. Healthy Eating
Psychologists have noticed , if at the beginning of the shopping
halls , people bought something important and useful, in the future ,they
usually relaxes and buys a lot of extra things . Therefore, fruits and
vegetables can be placed at the beginning of trading halls.
13. Eye level
Remember that most «stale» of products will
be put on the shelves at about the level of our eyes. A cheap products which
are not inferior in quality and long-life storage or «untwisted» - gathering
dust on the lower shelves, and their presence only guess shopping experts.
14. They make you think you're going fast,
when in fact it is not.
They lay out shallow the floor tiles the
more expensive parts of that your truck rattled loudly. So you think you're
going faster, so subconsciously slow down and spend more time in an expensive
department.
15. Warm Tone
Warm colors entice and compel contemplate.
Studies have shown that people are very long choosing what to buy fruit juice,
so these racks painted red.
In order to make effective purchase you need to
know some useful tips:
ü Try not to go shopping in a bad mood or
tired. First there is the risk that in a bad mood you buy the first available
product and it probably will not be what you wanted. Second, the psyche of a
tired man more susceptible to outside influence, respectively, you are easy to
manipulate. This means that you will be
deceived by the checkout, or choose not quality goods.
ü Always make a list of everything that you
need to buy. This saves you from rash acquisitions. Take a certain amount of
money, according to a list compiled. And if the list was not large, feel free
to take small basket instead of cart.
ü Eat, before go shopping, otherwise hunger
take its toll, and you buy a lot of unnecessary products.
ü Before heading back to the cashier view
your purchase, consider whether all you need???
ü Most blink. Scientists estimate a person in
a normal state blinks 32 times a minute. In supermarkets all done so to enter a
trance - music, lighting, color of the walls , the location of the goods .Often
look to the upper and lower shelves, there not expensive, but high-quality
domestic products are placed.
ü And again about discounts before purchase
goods at a discount inspect it. Guidelines allow sell stale or with small
defect (scratches , scrapes , chips , dents ) goods at a discount of 5 - 10%.
Literature:
1.
Philip Kotler
"Principles of Marketing"
2.
http://www.fresher.ru/2012/05/30/marketingovye-priemy-v-supermarketax/
3.
http://www.yaplakal.com/forum2/topic346694.html