Экономические науки/10. Экономика предприятия

A.E. Perlov, postgradueate student, A.A. Naumova, postgradueate student.

Irkutsk national research technical university

Outsourcing as a modern tool for business.

Well-established business processes - the key to success in the modern economy. And in order to be successful, you need to extract the maximum profit in the course of their business. In this article we discussed the pros and cons of outsourcing as a means of doing business.

The well-established economic definition, outsourcing is only considered as a transfer of conventional and organically inherent in the organization functions outsourced. In a general sense, given the current situation, outsourcing can be called a transmission by the contractor under the contract, some parts of the business process or business functions. It is understood that the contractor uses his professional knowledge and skills to the needs of the business of the customer, and uses them in the interest of the customer for a fee, determined to establish the value of services, not share profits.

The main condition for the transition to outsourcing is an opportunity to highlight the work of outsourcing, without prejudice to operational management. The basic principle of outsourcing - to leave themselves just what you can do better than others, to transfer to another what he's doing better than you. Outsourcing is most relevant to those companies that have recently been created and are in the process of formation and development, when the turnover is still not enough to contain the full staff, and the amount of work only provides part-time employment. Another incentive for outsourcing may be the growth of the business, in which the load and the costs of non-core processes increase significantly, as well as difficulties in recruiting professional staff.

During the development of business management of the company should focus on new solutions and markets products and purchase flexibility in managing resources. Aggressive external environment of Russian companies defines the main risks of transmission of business processes to outsource to third parties:

· loss of operational control over the company;

· unauthorized disclosure of information.

On the advantages and disadvantages of outsourcing can speak in the context of some of the most important aspects. The first - the strategic priorities. If one of the key elements of the strategy is the concentration of all kinds of resources, and above all the time, organizational effort and money to the most promising and important areas of activity and types of products, in such a situation, outsourcing will be useful for the company.

The benefits of outsourcing are:

• the possibility of downsizing the organization;

• better performance of certain functions of the specialized companies;

• reliable services outsourcer by combining expertise and experience to reduce risks of the organization;

• since the organization - the customer sends the outsourcer of the features, it has the ability to focus all attention on the main activities of the organization, in addition, previously involved the organization's resources can be reallocated and invested to support the core business;

• allows you to focus on the operations that are carried out effectively by the company, and those that are strategically wise to keep under its control;

• accelerates the acquisition of resources and skills;

• ensuring greater flexibility of the company in case of sudden changes in market conditions or customer preferences: easier and cheaper to find new suppliers with the necessary capabilities and resources, than to rebuild the internal operations of the company, eliminating one of power and resources and creating new ones;

• improve the innovative capabilities of the company due to the interaction and partnership with world-class suppliers who have great intellectual potential and rich innovative experience;

• reducing the cost of the various processes and functions that are transferred to the outsourcer, which is achieved thanks to its specialization in the performance of a narrow range of similar tasks.

Today many organizations and companies prefer to use the services of outsourcing companies to significantly save on the content of their own staff and to ensure the necessary conditions for their work. However, there are not only advantages, but also disadvantages of outsourcing, which has to be aware of each Manager.

Among the disadvantages of outsourcing, we would like to highlight the following:

• the company risks withdraw its limits, too many activities and lose part of its own resources and capabilities. In such cases, the company will lose its activities, which for a long time ensure its success in the market;

• transfer of some functions to outsourcing is impractical for large organizations because it can lead to loss of privacy, reduce the efficiency in providing the necessary information for the management of the organization. Leakage of confidential information is, in turn, can lead to a loss of competitiveness of the company;

• psychological factor: not every company will entrust internal information outside the organization;

• transfer to the outsourcing of any functions can lead to the loss of certain activities, which together with the main view, ensure the success of the organization in the consumer market. In addition, to outsource many functions, the organization could increase costs. It is worth noting that the overreliance on outsourcing can fully bring the company - the customer totally dependent on outsourced;

• sufficiently high risk of losses due to poor quality of service, because outsourcing in Russia is only developing. In addition, the company-outsourcer, like any other, busy, business can go bankrupt, and therefore, the contracting authority will have to take advantage of the new outsourcer, which is more moral and material costs;

I would also like to note that the disadvantages of outsourcing concerns and lack of control over the activity of organizations or specialists who provide services. It is important, in our view, is the fact that outsourcing is not worked out Russian legal framework.