MAIN  TENDENCIES OF DEVELOPMENT OF THE ELECTRONIC BANK ACTIVITY IN KAZAKHSTAN

 

  I.V. Poryadina, candidate of economical science,

                                                            docent, the Eurasian Institute of Humanities

                                                                                              Astana, Kazakhstan

 

The development of banking in modern conditions can not exist without the use of different types of technology, electronic payments and the introduction of new banking services. The main directions of development of e-banking operations in Kazakhstan are connected with the use of plastic cards as one of the  progressive means of cashless payments, as well as inter-bank electronic transfers of moneyfunds to trade organizations and at home. 

The mechanism of the electronic payment system operation is based on the use of plastic cards  and includes operations carried out by ATMs, electronic payment system of the population in the trade organizations of banking customers at home and the workplace. A plastic card means all types of cards, different in purpose, a set of provided services with their help, as well as technical characteristics and organizations that produce them.

The most important feature of all cards, regardless of their degree of perfection lies in the fact that they keep a certain set of information that is used in various application programs. In the area of monetary circulation plastic cards are an innovative means of cashless payment. In the process of forming a system of electronic money settlement  International Standards Organization (ISO) was created  which has developed certain standards for the form of plastic cards, the order of the accounts numbering , the format of magnetic stripes, the format of messages sent to a cardholder about his operations | 1]. The members of such  large issuers of cards are: Visa, Master Card, American Express.

In Kazakhstan, the number of payment cards in circulation in 2011 totaled  4.1 million units that exceeds the level of the corresponding period of 2010 to 27.5%. Number of the  card holders increased by 27.9 % in 2011 totaled 3.93 million, or 49% of the total economically active population (for comparison, in 2010 this ratio was 39%), still the most popular cards in the country are the cards of the  international payment systems Visa International, which is currently used by 19.5% of the residents of Kazakhstan.

 Currently, more than 200 countries use credit cards in payment transactions. This suggests that credit cards are an essential element of the technological revolution in banking. Exactly plastic cards in some cases serve as a key element of the electronic banking systems. All cards intended for the calculations can be divided into personal and corporate. Banks give out personal cards to individuals, after studying their credit history and the opening of a bank account or making a deposit insurance [2]. Corporate cards are issued to legal entities under their warranty and support, and after analyzing their ability to pay. Corporate cards can be used by the employees of the organization that received the card. In accordance with their purpose plastic cards can be divided into magnetic cards (credit, check guarantee, cards with a fixed purchasing power) and electronic multifunction card (microprocessor, laser cards).

An important area of the customer service using the latest electronic technology is the provision of electronic services in their stores. In the system of inter-bank electronic funds transfers in the trade organizations the funds from the buyer to the seller are transferred at the moment of purchase or in some cases with deferred payment by the client. The seller passes the card through a special terminal and verifies its purchasing power after which the payment is followed. The use of such systems has several advantages for clients:

- speed of the transaction. Currently, the speed rate with the use of EFTPOZ system is 15-30 seconds;

- reduction of fees for banking services. Operations carried out by electronic payment systems cost the bank  much cheaper than similar transactions with cash or other paper-based payment instruments;

- a more rapid transfer of funds to the seller, compared to other methods of payment, as this operation is carried out automatically at the time of purchase;

- high speed data processing and immediate collection of revenue;

- a guarantee of payment and reliable protection against unauthorized access to customer’s account;

- the ability to purchase goods without carrying cash.

Along with the use of ATMs, electronic payment systems and payment, carrying out home banking is an independent form of banking services to the population, based on the use of electronic equipment. Users of electronic banking services at home independently acquire the necessary equipment, and the bank advises clients on domestic terminal equipment and the acquisition of the necessary software. Such systems allow the client to connect to the bank computer by telecommunication lines. In this case, bank transactions can be carried out round the clock. Before each operation the account holder uses the key in the code protection from unauthorized connections to the system. Using such system allows you to manage current accounts, deposits, client's budget estimates, invoices, payments and savings. The operations performed when connecting a PC to the bank computer system:

- to receive the account balance on current account;

- the ability to order a check book and statement of funds on the account for a certain period of time;

- carrying out money transfers  on customers  accounts;

- payment for the  services of various companies;

- execution of securities transactions;

- acquaintance with the details of instructions, rules, under which  are subject to change, corrections, etc.

Commercial banks of Kazakhstan offer their customers to use the services of the "Client-Bank" system, the bank advises clients on the purchase of necessary equipment, guaranteed technical support, software upgrades when new versions of the system appear, advice and guidance when working with the system by telephone. "Client-Bank" system has a multilevel system of protection and ensures the authenticity, integrity and confidentiality of information transmitted. This system allows you to:

- transfer to a bank payment instruments;

- receive an extract from customers' accounts;

- to receive electronic copies of payment documents for enrollment on the account of customers;

- exchange electronic text messaging;

- to get background information.

 Currently, the world is booming e-commerce (electronic economic activity). including the economic activities of the bank. It is carried out in the new environment – informational on the nature of the global Internet computer network. Economic electronic  activity is a set of processes aimed at the redistribution of goods (services) that are formed in the course of the subject activities, as well as the processes to ensure such redistribution, in electronic form using modern information technology | 3]. And an Internet connection serves as an economic tool. Internet is an open world communication infrastructure consisting of interconnected computer networks, providing access to remote information and exchange of information between computers. The official date of birth of the Internet is January 2, 1969. Management of bank accounts using the Internet is the fastest growing segment of electronic banking. This is due to the presence of a wide range of financial services and technology versatility of the activity. So different systems of Internet banking can serve as the basis of remote systems on the securities market and remote insurance, as they effectively provide the calculations and control over the procedure of payments from all participants in financial relations. Internet banking systems include the full range of banking services to customers in the banks. All kinds of banking activities with the use of the Internet, according to their proportion (prevalence) in the relevant market of banking services are divided into major and additional. And the classification of e-banking activity can be carried out both on legal and on technological grounds.

From a legal point of view, in accordance with international law, the basic banking activities through a network are:

- opening and maintaining bank accounts;

- non-cash settlements on behalf of individuals and legal entities on their accounts;

- buying and selling foreign currency in cashless form.

Additional types of banking activities using the Internet include:

- attraction of the Internet non-cash assets of individuals and legal entities to deposits;

- placement of attracted funds on your own behalf and at your  own expense;

- providing information and consulting services.

From a technological point of view, all types of banking activities using the Internet are divided into [3]:

- Internet banking, implemented using a networked PC Internet;

- Internet banking, implemented using a cell phone or other remote access devices.

Thus, using a computer connected to the Internet and using Internet banking systems offered by different banks, you can buy and sell non-cash currency, pay utility bills, pay for Internet access, pay bills for mobile and paging services, conduct interbank payments, transfer funds to your accounts, keep track of all banking operations for any period of time. Internet banking systems provide users with a number of advantages: firstly, it saves time by eliminating the need to go to the bank personally, and secondly, the clients have an opportunity 24 hours a day to control their own account and in accordance with the changed situation in the financial markets immediately react to them. Internet banking is indispensable to track the operations performed with the use of bank cards, any debit card account is promptly reflected in the statement of accounts prepared by the system, which also contributes to the control of the customer for their operations.

The high interest in the Internet-banking by customers is due primarily to the attractive conditions  compared to traditional operations offered by banks. Since the costs for the organization of banking services through Internet Banking are disproportionately small, online banks (virtual banks) most industrialized foreign countries initially offer their customers very high interest rates on deposits. Kazakhstani banks gradually reduce tariffs on basic banking operations to increase customer base, although at present, domestic banks are not inferior to the rate of development and implementation of the latest financial technologies.

An important technological components of e-banking activities, which necessitate a special law to regulate such activities are a form of electronic transactions and electronic payments, which serve as tools to ensure economic activity using the Internet. There are three groups of instruments to ensure effective e-banking activities [3]:

1) technology - the main instruments are the technical tools (software and special hardware), which  are necessary for the effective management of the subjects of any activities in electronic form;

2) legal - legal and regulatory framework for electronic regulatory framework of economic activity, as well as protecting and promoting their rights, liberties and law interests;

3) calculation - the legal way to regulate electronic transactions are the forms of law, technology embodied authenticity of electronic documents using digital signatures.

Digital Signature is intended to be an important mechanism for protection your rights and legitimate interests of contractors in the implementation of e-economy. Procedures of creating and verifying electronic signatures legally confirm the validity of contractual obligations ensuring protection of their unilateral change or failure, and also symbolize the necessary of the written form of the transaction made by a global network of contractors.

For Kazakhstan, the introduction of new types of e-commerce activities of banks will become a new impetus to the further development of the banking system and creating an efficient market model of electronic money.

 

Literature

 

1. Lavrushin O. Banking. - M.,  2007.

2. Regulation of production and circulation of payment cards on the territory of the Republic of Kazakhstan (Decision of the National Bank of the Republic of Kazakhstan 24.08.2000. amended on 1.01.2012)

3. Tlendeev  A. Electronic Banking Services. - M ., 2007.