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Antypenko Dmytro
Golub Natalia. Candidate of Economic Sciences.
Donbas national academy
of civil engineering and architecture
Conceptual features of the marketing
territory, and it’s evaluation factors.
Over the past five years from a niche marketing site focused more on
tourism knowledge, became one of the "mainstream" trends in the
development of the theory of marketing and management areas. Greater
development were all sorts of place marketing practices, the central of which
is the formation of a territorial brand. Unfortunately, quite often practical
processes of urban development slogans and logos, make up a significant part of
the brand strategy of the city, do not bring the desired effect, negatively
perceived by residents and do not have the support needed to create a strong
brand. In our opinion, the reason for this is the lack of attention on the part
of practitioners to the theoretical aspects of branding, departing far beyond
standard logo of cities.. This is partly due to the lack of stable and unified
theoretical constructs of academic interpretation of the concept and model of
brand territory.
Basic tenet of marketing territory was formulated long before the
registration of the theoretical foundations of this research area Russian
economist Igor Vernadsky: "Each country has its own ideal, every country -
its perfect form foreign to other, under different conditions of standing
areas. That's mainly is the reason of the difference that exists in the
economic, social and political situation ". [1] The fundamental task of
economic science IV Vernadsky seen in the study of human needs and the means to
address them, felt that the level of development of society and the health of
the social body of the country can be judged by the degree of development needs
of its people. Actually in this most general form, and is recognized marketing
approach to the territory: the level of development needs of the Territory's
population is associated with the level of development of our territory and its
competitiveness. [2]
The concept of marketing territory is an area of research
and practice, and for which the application object of marketing efforts is some
space (territory), which has clear geographical boundaries, and the subject -
the attractiveness of the place for the different target groups of consumers.
Marketing territory long in terms of actions undertaken and the expected
results, it forms the basis for strategic planning of the territory. [2]
Based on the Russian research the concept of "brand" shows
that it is often treated as a "unwound" brand, but among foreign
experts is no single approach to this concept. There are so many different
definitions. Thus, specialists Landor Associates noted that the brand must
consistently provide quality and customer satisfaction, to create consumer
preferences; designate Unlike competitors, be convenient and easily accessible
to customers. [3]
The American Marketing Association adopted the following approach: the
brand - it is a symbol, design, symbol, name, which identify the goods or
services. As is evident from the statements of foreign experts in marketing,
brand has two functions: to different products in the environment, or is used
for the identification (identification) of the product and its manufacturer.
[4]
Having considered the views of different social groups are able to offer
the following language: branding area as a whole is a set of activities aimed
at promoting the area as a single economic unit and must consistently meet the
wishes of users of this site.
Another feature of the marketing area is the interpretation of the
traditional set of marketing tools through the prism of relations with the
consumer. According to Kotler marketing complex configuration when the product
becomes in this case should fully reflect the needs and requirements of a
particular consumer. [2] Price, in turn, is an assessment of consumer
willingness to incur costs, "place" is defined in the organization of
the convenience to the consumer and promotion as a process of communication,
where the first place is an effective channel selection, handling and feedback.
Considering the theoretical basis of territorial marketing, we see that
the evaluation of attractiveness of the area, the proposed, for example,
Kotler, based on the evaluation of hard and soft factors, which are reduced to
the interpretation of the marketing mix as a whole. Set of hard and soft
factors can be distributed among the main instruments of territorial marketing,
as it is presented in the table below. [2]
Table 1
Attractiveness of the estimates and their application
to a range of marketing
|
"Hard" factors |
The "soft" factors |
Elements of the marketing complex |
|
strategic geographical position |
- |
convenience |
|
economic stability |
quality of life |
customer needs, perceived costs |
|
productivity and costs |
- |
perceived costs |
|
relation to the property |
staff qualifications, entrepreneurship initiative |
customer needs |
|
- |
culture, image area |
communication |
Thus, marketing territory fully reflects the modern interpretation of
marketing as a strategic relationship between the various stakeholder groups,
where the main purpose of the decision-makers on the development of the
territory (in particular, the authorities as a unique manufacturer site) is to
increase the satisfaction of both finite and intermediate consumer that creates
loyalty within the entire chain of relationships. Achieving the goals of
increasing satisfaction with complex product area is achieved through control
of the system of "hard" and "soft" factors, marketing aimed
at target groups of consumers and territory corresponds to the positioning in
the competitive space. Marketing management area, in turn, is based on
maximizing the return key marketing assets in which the brand is the territory.
Generation activities, construction and development of the territorial brand,
in other words, the process of branding territory, thus, contributes to the
achievement of strategic marketing objectives territory.
Bibliography
1. 1. Tretyakov OA Marketing: new targets management model: Tutorial. -
Moscow: INFRA-M, 2005. -403 S.
2. 2. Kotler, F., Asplund K., Rein, I., D. Haider Marketing Places.
Attraction of investments, businesses, residents and tourists in the city,
communities, regions and countries in Europe. - St. Petersburg: Stockholm
School of Economics, 2005. - 375 p.
3. Baker M.J., Cameron E. Critical succes factors in destination marketing
// Tourism and Hospitality Research. – 2008. – Vol. 8, 2. – pp. 79 – 97.
4. Zenker S., Braun E. Branding a city – a conceptual approach for place
branding and place brand management // Paper presented at the 39th European
Marketing Academy Conference, 1st – 4th June,2010, Copenhagen, Denmark.