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O.L. Ogurtsova
Candidate of Pedagogical Sciences
Igor Sikorsky Kyiv Polytechnic Institute
Business
English teaching with computer-assisted technology.
According
to the curriculum of the National technical university of Ukraine “Kyiv
Polytechnic Institute” - future economists should reach level B1 in Business
English by the end of the first year of study, level B2 – by the end of the
third year, level B2+-by the end of the fourth year and level C1-by the end of
the fifth year of studying. To prepare the curriculum for students to achieve
these levels, teachers are guided by the Common European Framework of Reference
for languages (Verhelst,
N.,2009). This framework provides a clear proficiency description
for each level and provides the requirements for passing internationally
recognized exams on Business English. The examinations referred to above are
called BEC Preliminary for level B1, BEC Vantage for level B2 and BEC Higher
for level C1. According to the Common European Framework of Reference for
Languages (Verhelst, N., 2009), it takes approximately 180 hours to lead
students from level A2 to B1, and about 200 hours to lead from level B1 to
level B2 and from level B2 to level C1. The above time frames basically
correspond to the number of hours given by Kyiv Polytechnic Institute for
studying Business English.
Yet
to reach the goals within allocated time, there is a necessity to change the
way of communicating the content to students and organizing the work for them.
Currently the content is presented by a teacher during class time and then
students work on the lesson at home and the results of this work are checked by
a teacher at the next class. However, the assessment that is taking place is limited
in time and could be characterized as being rather subjective. A teacher simply
doesn’t have enough time and or the tools to check everything with everybody.
Thus the progress that is taking place depends mainly on the general learning
capacity of the group, however, this can be changed through the active use of
computer technology in the classroom of Business English. In the modern
classroom in the digital age, a teacher should be involved only in those
activities that computer software cannot deal with.
Hence,
concerning teaching Business English to University students, computer
technology can be actively used for teaching Business English Vocabulary and
Grammar. According to the general practice in Ukraine, when students start the
first year of a University program they already have level B1 in general
English, thus they are able to deal efficiently in most situations that are
likely to arise while travelling in an area where the English Language is
spoken (Verhelst,
N., 2009). Therefore, during the first year of University
studies, students should learn to deal efficiently in most Business situations
and to master special vocabulary for level B1 in Business English and learn
grammar structures that are frequently used and necessary to become an efficient
language user in typical Business situations.
In
regards to teaching vocabulary, the
University of Cambridge’s, ESOL Examinations has developed a BEC Vocabulary
list (Preliminary-Higher levels) to give teachers a guide to the vocabulary
needed to prepare students for BEC examinations (O’Sullivan, 2006). These lists
can be used as the basis for developing a special computer program to present
Business English terms and also to help learn them and to assess the knowledge
of students. To present vocabulary, the technique of flash cards could be used
where for each word will be given a sound representation, definition and a
translation into the native language. For learning these words some other
techniques can also be used. For example, students can hear the word in English
(or in native language) and can be asked to type it and learn spelling of this
word in such a context. Then, after the work with flashcards and on spelling,
students could do a computer based test on comprehension and play 2-3 comprehension
computer-based games. These can be activities with low level game elements such
as rewards, competition, collaboration or story/ narrative.
Teaching grammar
is also an important part of preparing students for passing the BEC exam.
Numerous researches have defined a number of grammar topics to be mastered for
obtaining the levels from BEC (B1) to BEC (C1) (O’Sullivan, 2006). For B1 it’s
about 22 topics, for B2- it’s about 17 grammar topics and for the level C1-it’s
about 8 topics. All grammar material can be easily presented to students using
computer software as well as relevant training and assessment of learning
outcomes. In the beginning of studying grammar, diagnostic testing has to be
done and after that students should get access to grammar material that can be
presented in the form of a video lectures, text and tables. The use of
activities with low level game elements such as competitions/collaboration
rewards and story narrative is also appropriate at this level and can increase
process motivation of students.
Computer-based assessment. The content for Business English teaching outlined
above can be delivered to students using computer-based technology. Thus, it’s
a natural thing to suggest that the progress students make should also be
assessed utilizing computer technology with results being available both to the student and to the teacher. We can
also suggest that a comparative analysis of a group achievement done by
computer software can be useful to make the learning process more efficient. According
to the latest publications (Beatty & Ulasewicz 2006, Beetham
and Sharpe, 2013,)
e-assessment has the following advantages over paper based assessment: instant
feedback to students and to a teacher, flexibility in respect to timing and
location, high reliability, improved impartiality and quick data processing
capabilities.
Thus, we
can further suggest that the possibility to provide computer based content and
assessment for Business English teaching together with the possibility of
having access to information via Internet everywhere including mobile phone,
can further lead to changing the approach to Business English teaching to
students in Economics in particular, All of this should lead to the development
of a special software or customizing of existing software for the creation of a
special web-based Intelligent Business English learning Platform (IBELP).
This
platform could be characterized as one of the management learning systems which
can handle all aspects of the learning process, in particular: to deliver
learning content, to provide a multi users environment, to register all
students and give them the means to keep track on their progress and to their
teacher the ability to monitor and administer their work, to manage skills and
competence development and to make assessment of a student’s progress in more
transparent and objective way. According to current literature (Beatty &
Ulasewicz 2006, Beetham and Sharpe, 2013,Garrison, D., 2011) software such as Intelligent Business English
learning Platform can be developed with a use of a commercial software
Blackboard, open source learning platform software Moodle and web-based
application Edmodo.
References
Beatty B., Ulasewicz C. (2006)
Faculty perspectives on moving from Blackboard to the Moodle learning
management system. Tech Trends. 50. (4). pp.36-45.
O'Sullivan,
B. (2006). Issues in testing business English: the
revision of the Cambridge Business English Certificates. (17). Cambridge University Press.