Economics/1. Banks and bank system

Cand. Sci. in Physics and Math. George G. Zhyrnyy

European University (Sevastopol branch),

Department of Information systems and Technology

KPIs for assessing bank risk management

1. Introduction. Recent events on financial markets once again have stressed the significance of risk management. It turned out that even huge financial institutions can experience critical problems due to inadequate risk management. This work is devoted to Key Performance Indicators (KPIs) used to assess risk management. While being within the framework of [1] we made an attempt to fill the gap in the list of possible Production Indicators (PI) by augmenting this list with PIs used to assess risk management.

2. Problem setting. As it is pointed in [2] four major differences in the firms’ approaches to deal with market turmoil were:

-         the balance between desire to do business, appetite to risk and risk control;

-         the role of senior management in identifying and mitigating the risks;

-         presence and adequacy of channels to escalate managers’ view about emerging risks to senior management;

-         breadth and depth of cross-disciplinary discussions and communications of insight into relevant risks across the firm.

Even these four items can suggest that there is need to assess separately

a)     activity used to reveal, identify, evaluate and mitigate risks;

b)    ability of organization to conduct to senior management and use results of a);

c)     readiness and willingness of senior management to accept and use results of a);

We will concentrate on a) rather than on b) or c).

3. Main consideration. We consider adequate Risk Management as Critical Success Factor (CSF) for banking business and we will prove it. Note, that Risk Management has not been explicitly listed among CSF in [1]. We will fill this gap.

According to [1] CSFs are inherently linked with vital activities of company, critically impacting on state and viability of organization. Commercial banks loan to individuals and businesses, invest into different securities, etc. These activities are risky but banks can’t abandon them. Incorrect risk evaluation can lower the income of bank and even can drive bank to bankruptcy. So, correct risk evaluation is vital for financial results of banks.

Further, 10 carats diamond is a perfect pawn for one year loan of $100 at interest rate 10%. But such ‘risk management’ greatly decreases the quantity of prospective clients. So, correct risk evaluation should be used along with correct risk management.

Evaluating risks, diversifying risks, watching for risk concentrations, developing proactive risk monitoring methodology is not full list of tasks of Risk Management Department of commercial bank. Adequate Risk Management is true Critical Success Factor as it greatly influences several areas of activities which are acknowledged as key areas of activities for any commercial bank.

First, it is obvious that adequate risk management improves use of financial assets by providing guidance and warnings. Adequate risk management can prevent losses. Better risk evaluation also helps to define capital charges better and can show opportunities for better price policy.

Second, adequate risk management can allow more bank products, can increase quantity of clients and even can help to improve their quality! Actually, better prices and large assortment and timely loan/contract approval can attract more clients while correct risk evaluation helps to select clients better. All this can improve reputation of bank to some extent.

Third, being forgotten once too often, employees-related risks cannot be handled well unless enough efforts are spent for education and training and making employees satisfied with their work.

Finally, it is obvious that adequate and constantly improving risk management is core part of adequate and constantly improving internal business processes in any commercial bank. Industry leading products, up-to-date and correct information, timely assets replenishing are scarcely possible without adequate risk management.

So, according to [1], we conclude that adequate Risk Management as Critical Success Factor for banking business.

While [3] contains a lot of guidance how to organize processes of risk evaluation and supervision process it has a few paragraphs (##732 – 748) devoted to assessment of quality of risk management department itself.

Risk Management Department is making forecasts and these may be forecasts for very long periods. So, evaluation of true quality of work of Risk Management Department can be deferred to distant future. This calls for some indicators capable to evaluate work of Risk Management Department.

4. Results. For above purpose we propose three KPIs.

KPI-1 and -2. Ratios of actual and expected defaults/problems computed for:

-         lost value of problematic contracts: (actual possibly lost value of problematic contracts)/(expected possibly lost value of problematic contracts);

-         quantity of problematic contracts: (actual quantity of problematic contracts)/(expected quantity of problematic contracts), before the work to process problematic contract is started.

KPI-3. Time necessary to perform risk evaluation and assessment (by types of contracts), including time to collect necessary data.

These quantities should be computed based on daily data but first two KPIs should be adjusted as to reflect the fact that quality of risk evaluation should be assessed for portfolios of contracts of the “same” type.

 

References:

1.       Parmenter D. Key Performance Indicators. – John Wiley & Sons, 2007.

2.       Observations on Risk Management Practices during the Recent Market Turbulence. – Report by Senior Supervisors Group, March 2008.

3.       International Convergence of Capital Measurement and Capital Standards. A Revised Framework. Comprehensive Version. – Basel Committee on Banking Supervision, June 2006.