Justyna Łukomska-Szarek,
Marta Włóka
Technical University of Czestochowa
EVOLUTION
OF ADMINISTRATION AND MANAGEMENT IN PUBLIC SECTOR – FROM OLD PUBLIC
ADMINISTRATION TO PUBLIC GOVERNANCE
Summary: The investigations of
this publication centre on problematic of public administration evolution.
First of all they focus on essence of management, as an issue essential for
contemporary changes and challenges across all globe. In terms of this
thematic, they presents main functions of management, which are obligatory in
optional sphere. Then, they affect management in public sector, where leads on
fundamental assumptions issue, question of public management reforms and
resulting from them advantages, and also areas where public management is
realized. The last part of this article presents steps of mentioned evolution,
within which distinguish Public Administration, New Public Management and
Public Governance. Moreover expresses their main presumptions and describes key
assumptions and rules of functioning. Conclusion leads on essence of emergence
these paradigms, which has brought on change of public sector role from passive to active and growth of
significance of society, toward public service process.
Key words: management,
management in public sector, Old Public Administration, New Public Management,
Public Governance.
1.
Introduction
The evolving for over
time, problematic of management in public sector, which to the middle of XX
century was equated solely with public administration question, to this day
comprises relentless theme of numerous debates caused by a number of
social-economic changes, both at the national as well as international level, aimed
at improvement of standard of living societies on a scale of all globe.
This successive and
long-term process of public sector reorganization primarily results from the
fact of growth of communities expectations of many different countries likewise
striving their authorities for amelioration of social service process.
Additional determinants make a multitude of continued globalization processes
and political transforms in the worldwide context.
Accordingly, there is no
doubt that assurance of social harmony demands barriers elimination which are posed
by public administration and consequently implementation the best
administrative solutions, which first of all make efficient social service, and
then create advantages conditions to individual progress of each unit.
Justified seems to be therefore optimization of management process, understood
as essence of public sector reforms.
Without regard for place
occupied by various entities in economy, the management term always expresses
the same idea. Differentiation underlies only the approach to chosen units
mentality.
Literature on the
subject treats management as a comprehensive process of achievement of
established purposes, which is designed not only for organization as an unit,
but also their members[1].
Essential determinant is fact that tasks separated as a part of these
objectives should be fulfilled the most effectively as possible[2].
Without regard for character investigated unit, among key management functions,
distinguish[3]:
· <<planning>>;
· << organizing>>;
· <<leading>>;
· <<controlling>>.
Activity in view of
afore a mentioned sphere considers primarily management in the context of
unit’s resources, and found thereby its solution in public sector.
Due to the fact, that
management in public sector from over a few decades is solely directed at quest
of the best ideas, striving for its improvement thus comprises constantly shifting
theme. About this thematic focus the other part of this publication.
2.
The meaning of management in public sector
A wide spectrum of
economic challenges nowadays creates change of attitude to management processes
by specific units. This dependency affects both private as well as public
sector, where management assumes character of complex and long-range process,
derivable by public choice theory[4].
According to A. Frączkiewicz-Wronka, approach to management in public
sector, presents the same assumptions, which general approach to management,
and doesn’t differ from rules which are applied in private sector. The most
essential significance roleplays profile of analyzed sector, thus in the case
of public sphere, presented below characteristics[5]:
· Necessity of fulfilled of
diversified needs of large mass stakeholders;
· Subjective realization of public
activities;
· Absence of payment of fulfilled
functions;
· Absence of anonymity of public
sector;
· Multitude of organizational
barriers;
· Absence of autonomy in the case of
fulfilled operation.
The issue of management
in the area of public sector comprises current dilemma, executed so far
academic studies. Similarly as in case of private sector, the priority of its
activity is services delivering, but understood as public goods, which are
funded by revenues from taxes in large and managed with using special adequate
procedures. In view of legal regulations, it underlies appropriate authorities,
thus is characterized by limited accountability[6].
Afore mentioned problematic
in the area of funding of public goods provision to citizens, has been
comprising one of the biggest barrier of public sector management since the
1970s, in the case of majority of developing countries. Continuous quest of
solutions this issue, illustrates a number of undertaken over time,
differentiated and at the same time mutual activities, defined as public
management reform[7].
Ch. Pollit and G.
Bouckaert define public management reform as <<deliberate changes to the structures and processes of public
sector organizations with the objective of getting them (in some sense) to run
better>>. Authors moreover polemize about specific phrases of this
definition. <<Structures and
processes>> treat as schemes of all public sector units (as an
example: organizational structure of local self government units), or processes
by which employees are recruited and motivated, likewise the law which
regulates their functions and activity area. As per them << getting them (… ) to run better>>,
means creating that kind of conditions, which increase efficiency of this
entity[8].
The idea of public
sector reforms focus on this public sector management which is utterly
different from traditional administration, concentrated on restrictive approach
to law and its enforcement especially regarding societies, while public
management is focused on adequate allocation of entity’s resources, i. e.
efficiently, well-balanced and successfully[9].
Accordingly, contemporary
understanding of public sector management is equated with precise practice of
workers teams of public sector units, which use a set of adequate procedures
and rules to this. The essence of public management is defined in the context
of three key areas, namely[10]:
· <<structure>> i.e. area of activities and competences based on the law, which enables
satisfying of society’s needs;
· <<craft>> i.e. experience and a number of abilities, which executives have,
treated as public sector managers;
· <<institution>> i.e. policy of leaded operation, values system, sense of social accountability.
Notwithstanding significant
correlation occurring between these spheres, their role toward mission
fulfilled by public sector’s units, was observed during global evolution of public management. However
we should keep in mind, that stimulus to its successive progress haven’t been
globalization’s processes only, but also limitations of popularized system of
public administration at the time.
3.
Evolution’s process of management in public administration
Analysis of literature
on the subject leads on long-range process of development of public management
sector, within which categorises a number of imperative paradigms. Their
fundamental attribute comprises the fact that for over evolution, have a little
bit of their characteristics, what is a result of mutual dependences and
absence of clear boundaries between them. General classification of this
evolution, distinguishes[11]:
·
‘Weberian’
Public Administration;
·
New
Public Management;
·
Public
Governance.
Other authors present
wider approach to this issue, within which on one side define it as: Rechtsstaat;
Public Administration; New Public Management and Public Governance[12]
or the other side as following: Old Public Administration; Public Management; New Public Management;
Public Governance[13].
The Rechtsstaat term,
which in this classification appears the rarest, has become created in Germany
in the XIX century as negation of postulated at that time <<polizeistad>>
idea understood as <<police
state>> likewise <<machtsstaad
(state based on might)>> based on illegal and unrestricted rules and
procedures[14].
This initiative clearly
defined also like <<legalist
system>> was aimed at exclusion of unlimited independence and
despotism of authorities. In a way, referred to doctrine created at that time
in Anglo-Saxon countries, which expressed <<rule
of law>> conception[15],
but approved especially aspects outside the law[16].
This <<legalist system>> conception
has been primarily material dimension, which above realization of public
services submitted the law, because social justice have to be based on legal
framework[17]. It
expressed the opinion that government fulfills imperative function toward
society and is focused on juridical aspects of provided public services,
therein their legislative credibility, juridical assessment of correctness, legal
procedures[18].
As a consequence, this
paradigm has led to official perception of administration, forgetting about its
mission, i.e. social service. Even then, has roleplayed essential significance
in the context of regulatory-administrative function of public administration[19].
The next step of
analyzed evolution, encompasses problematic of ‘Weberian’ public
administration, which by many authors is interchangeably referred old public
administration or simply public administration. Before explanation of its
assumptions, essential is defining the public administration term.
According to H. Wissink,
E. Schwella, V. Fox, due to the fact that public administration is in precise
dependence with society, is the more complicated to defining. A wide approach
based on open systems theory, evaluates its as[20]:
·
Structures
and obligatory toward them procedures
and processes;
·
Activity
oriented at society;
·
Established
area of functions and objectives, which contributes to creating of expected
policy both at the central as well as local scale;
·
Effectiveness
of assumptions realizing toward present policy.
Conception of
bureaucratic model, promulgated by Max Weber in time of orientation at
measurement, control and improvement, was perceived as the most effective of
the possible, way of unit’s functioning, directed at achievement of assumptive
aims. Public sector activity the most commonly affected creation of
documentation and procedures necessary to describing specific decision-making
processes. This paradigm as apolitical separated policy and administration[21].
Activity which fulfilled
as part of this <<perfect model>> was realized only by eminently
specialized workers, elected by long-range and complex processes of
recruitment. As per Weber, about its advantages indicate effectiveness,
perfection, precision and control[22].
Philosophy of
contemporary public administration diverges quite from above characterized model.
First of all, nowadays public administration doesn’t comprise the management
paradigm, but system which implements public policy and uses complementary components
of management, for example: planning, organizing, controlling, etc., based on
humanities and managed by governmental managers[23].
Among its assumptions, both at the central as well local level, distinguish:
protection of policy system; creating formal nature in the context of
social-economic changes; assurance
social harmony and stability; creating that kind of conditions, which enable
economic growth; assistance poorer society; development of public opinion;
adequate reactions of public policy to economic-social changes[24].
With successive
development of global economy and emergence on its background a lot of changes,
many governments stood before problematic concerning meeting social-economic challenges
as society expectations. In view of so complex issues as noticeable economical
growth, consequences of climatic changes, problems with education, urbanism,
transport, etc., at that time postulated assumptions of public administration,
were insufficient. Accordingly, necessary was application this system of
management which will be able to using considerable reserves, including also
human resources in order to achievement of establishment objectives and
protection from potential threats of environment[25].
Initiation public
management paradigm as response for a number of mentioned changes assumed
implementation in public sector units structured procedures and organizational
division of labor in the context of: planning and expenditure of finance, objective
assessment of activity and analysis of correctness of used resources, unit and
methods of its management, relations between employees and its conducting,
constricting and developing public sector units[26].
Conception of public
management which is overlooked by many authors in afore mentioned, general
classification of development of
management in public sector comprised an impulse to creating on the grounds of
it, New Public Management, which in turn roleplayed essential significance in
public sector management at the global scale.
The period of fundamental growth of this
paradigm, took place at the end of the XX century, in the time of diminished
economy by traditional bureaucratic, and oriented at improvement of public
sector through creating results both in the context of social as well as
economic, likewise limitation of realized up to now expenditures. As New Public
management priority was considered striving for application of market rules as
part of public administration, oriented at improvement its efficiency through
achievement assumptive objectives on the background of using resources[27].
New Public Management
understood as ‘entrepreneurial government’, ‘market-based Public
Administration’ and ‘managerialism’[28],
according to pioneers i.e. D. Osborne’a and T. Gaeblera should be based on
implementation several principles, namely: stimulation public sector through
processes management; treating society as individual person; application of
competitive methods; activity in accordance with established mission not only
with the law; operations oriented at performance management; perception
community as customers; promulgation of rules of entrepreneurship;
implementation of methods, techniques and instruments of strategic management; decentralization
of accountability; application market’s principles[29].
For over the time New
Public Management has become presumed two-dimensional phenomenon, where on the
one side comprises doctrine, which proclaims that public sector can be improved
through implementation appropriate conceptions, techniques and instruments and
on the other side comprises a set of practices and processes, therein: striving
for growth of significance of ‘performance’ through implementation of output
measurement; application specialized organizational methods; implementation
hierarchical division of labor; using market mechanisms therein
competitiveness, collaboration; emphasis on change of approach to society and
treating them as customers[30].
Implementation of
management methods using in private sector to public sector units presents
postulated at that time approach to public administration. One of them
expresses that public sector units are selected in terms of structure,
procedures and business models. Second presents limited activity these units connected
with absence of autonomy in the context of management of finances, human
resources, etc.[31].
Besides many positive
effects, which brought New Public Management reform therein decentralization of
structures of public sector units, reduction of realizing expenditures or
improvement quality of social services, it obtained also a lot of criticism. Negative
consequences, among them distinguish for example, diminution of government’s
role or considerable differences in the context of using methods and instruments
between public and private sector, led to quest new paradigm of public
management. Unsatisfying results of
previous market transformations, created new view, i.e. Public Governance,
which occurred on the background of essential presumptions, namely[32]:
·
Progression
of multifaceted management in terms of public needs;
·
Limitations
(results from decentralization of unit’s structure) in the context troubleshooting
both in the social as well as economical sphere of complex society;
·
Emergence
of these difficulties and problems
which require application of solutions based on collaboration;
·
Growth
of community expectations toward standard of delivering services.
As per S. P. Osborne
Public Governance is perceived as elaborate, five-dimensional conception, which
fundamental areas comprise[33]:
‘Socio-political governance’ understood as comprehensive dealings among
society. In order to comprehension idea of created and implemented public
policy, necessary is extensive approach to these relationships, understood as a
whole. In this case, government isn’t the most important in the context of
realizing of public policy, but relies on legitimacy other social participants.
‘Public policy governance’ understood as a process of defining of relations between authorities and
networks, which are necessary to creating public policy and its implementation.
‘Administrative governance’ understood as process of efficient implementation of Public
Administration rules and procedures which are adequate to expectations of nature
of current society.
‘Contract governance’ presents rules of New Public Management in the context of contractual delivering
services to community. According to Kettl, public units have <<responsible for a system over which
they have little control>>.
‘Network governance’ expresses solution <<how
self organizing inter-organizational networks>>, operate on one side
wit and on the other side without collaboration of government in the context of
delivering public services.
This idea expresses
modern way of organization of operations toward community as a whole. It is
applied without regard for level of activity, which means that can be used both
at the local, regional as well as central level. It presents possibility of
establishing relationships between public and private sphere and also members
of society[34].
4.
Conclusion
Notwithstanding the fact
that issues presented above, diverge quite, they have some common characteristics.
Rules, which are typical for old public administration like bureaucratic are
current to this day, some functions characteristics for New Public Management
like focus on contracts are common with Public Governance activity. Created on
the background of the New Public Management practical aspects, striving for
improvement of efficiency and effectiveness public service, therein multitude
of indicators and measurements, are insufficient and require quest of
relationships between society and state, which is present in Public Governments
assumptions[35].
Process of evolution of
public management and public administration has led to many changes toward
perception of delivering public service, both in terms of many governments as
well as differentiated societies. Over time changed not only process of
functioning of public sector organizations but also their attitude to
community, which nowadays fundamentally creates standard of social service.
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[1] P. J. Montana, B. H. Charnov, What is management: definition and overview
[in:] Management. Classical management
theory. Organizational structures. Human resource management. Work group
dynamics and much more, Barron’s Educational Series, Inc., Hauppauge 2008,
p.2. See also: R. Kreitner, The
management challenge [in:] Management, SOUTH-WESTERN CENGAGE Learning, Canada 2008,
p. 5.
[2] Ch. Williams, Introduction to management [in:] Management. 6 edition,
SOUTH-WESTERN CENGAGE Learning, Ohio 2010, p. 8.
[3] D. Samson, R. L. Daft, The changing world of management [in:] Introduction to management [in:] Management. Fourth Asia Pacific Edition, SOUTH-WESTERN CENGAGE
Learning, South Melbourne 2011, p. 10.
[4] J. V. Denhardt, R. B. Denhardt, Public Administartion and The New Public
Management [in:] The New Public
Service, Serving not steering, Third edition, M. E. Sharpe, Inc., Armonk
2009, p. 10. See also: J. E. Lane, Introduction,
Public Institutions and Interests [in:] The
Public Sector: Concepts, Models and Approaches, Third edition, Sage
Publications Ltd., London 2000, p. 6.
[5] A. Frączkiewicz – Wronka, Istota zarządzania publicznego [in:] Zarządzanie publiczne w teorii i praktyce ochrony zdrowia, ABC a Wolters Kluwer business, Warszawa 2009, p. 30-31.
[6] N. Flynn, The public sector in the United Kingdom [in:] Public sector management. Sixth edition, SAGE Publications Ltd.,
London 2012, p. 3.
[7] I. Chaston, Preface
[in:] Public sector management. Mission
impossible? Palgrave Macmillan, London 2011.
[8] Ch. Pollit, G. Bouckaert, Comparative public management reform: an introduction to the key debates
[in:] Public management reform. A
comparative analysis – New Public Management, Governance and The Neo-Weberian
State. Third edition, Oxford Univerity Press, New York 2011, p. 3.
[9] E. Ongaro, The
reform of public management in napoleonic states: issues and research questions
[in:] Public management reform and
modernization. Trajectories of administrative change in Italy, France, Greece,
Portugal and Spain, Edward Elgar Publishing Limited, Cheltenham 2009, p. 2.
[10] K. Olejniczak, Ewaluacja w reformach zarządzania sektorem publicznym [in:] Praktyka ewaluacji w sektorze publicznym [in:] Mechanizmy wykorzystania ewaluacji. Studium ewaluacji średniookresowych. Interreg III, Wydawnictwo Naukowe Scholar, Warszawa 2008, p. 65.
[11] S. Mazur, K. Olejniczak, Rola organizacyjnego uczenia się we współczesnym zarządzaniu publicznym [in:] Organizacje uczące się. Model dla administracji publicznej, K. Olejniczak (ed.), Wydawnictwo Naukowe Scholar, Warszawa 2012, p. 26.
[12] J. Hermaszewski, Zarządzanie procesowe w samorządzie terytorialnym [in:] Gospodarka lokalna w teorii i praktyce, R. Brol, A. Sztando (ed.), Wydawnictwo Uniwersytetu Ekonomicznego we Wrocławiu, Wrocław 2011, p. 1.
[13] L. Kowalczyk, Współczesne zarządzanie publiczne jako wynik procesu zmian w podejściu do administracji publicznej [in:] Zeszyty Naukowe Wałbrzyskiej Wyższej Szkoły Zarządzania i Przedsiębiorczości Nr 11. Refleksje społeczno-gospodarcze, Wydawnictwo Wałbrzyskiej Wyższej Szkoły Zarządzania i Przedsiębiorczości, Wałbrzych 2008, p. 5.
[14] W. Goldstein, Political Power [in:] Defending
the Human Spirit. Jewish Law’s Vision for a Moral Society, Feldheim
Publishers, Israel 2006, p. 44.
[15] P. Czarnek, Zasada państwa prawa [in:] Zasady ustroju III Rzeczypospolitej Polskiej, D. Dudek (ed.) Oficyna a Wolters Kluwer business, Warszawa 2009, p. 159.
[16] T. Bąkowski, Pomocniczość w obszarze prawa [in:] Administracyjnoprawna sytuacja jednostki w świetle zasady pomocniczości, Oficyna a Wolters Kluwer business, Warszawa 2007, p. 65.
[17] A. Stępkowski, Konstytucjonalizacja kontroli władzy publicznej [in:] Zasada proporcjonalności w europejskiej kulturze prawnej. Sadowa kontrola władzy dyskrecjonalnej w nowoczesnej Europie, LIBER, Warszawa 2010, p. 179.
[18] S. Liebert, S.E. Condrey, D. Goncharov, Hungarian Public Administration: From
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Administration in Post-Communist Countries. Former Soviet Union, Central and
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[19] H. Izdebski, Od administracji publicznej do public governance [in:] Zarządzanie publiczne 01/2007, Wydawnictwo Naukowe Scholar, Warszawa 2007, p. 10.
[20] E. Schwella, Introduction to public management [in:] Public management, H. Wissink, E. Schwella, W. Fox (ed.), African
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[21] S. F. Goldfinch, Introduction [in:] International Handbook of
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F. Goldfinch, J. L. Wallis (ed.), Edward Elgar Publishing Limited, Cheltenham
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