Педагогические науки/2. Проблемы подготовки специалистов

 

Morgunova S.A.

Kharkiv National Automobile and Highway University, Ukraine

 

Public relations competency as a constituent of professional competence of future managers

 

At present, the higher education system of Ukraine witnesses a stable tendency to introduce a competency-based approach to form and organize an educational process. Educational results and priorities are shifting from achievement of concrete knowledge and skills towards having a constellation of competencies – universal (basic, key) and special (professional, subject-based). Therefore, the issue of the formation of the competence of future specialists is the most topical problem in modern professional higher education.

Modern pedagogical science defines competency as general capacity and readiness of personality to carry out activity that is based on expertise, which is acquired through training and oriented to independent participation of personality in training and a cognitive process. Expertise is aimed at successful entering of personality into professional activity [1]. Competency is a set of professional knowledge and skills as well as the modes of professional activities where the core contains activity-oriented capacities – a set of action modes. According to researchers, competency includes a set of personal interconnected capacities (knowledge, skills, activity modes) that are specified in relation to a certain list of academic subjects and processes where the capacities are necessary for qualitative seminal activity in relation to the academic subjects and processes. A professionally competent specialist is able to use knowledge to solve practical tasks in accordance with their competence, i.e. their professional duties and issues that are within the scope of the capacities and practical experience of a human being when necessary information is available. Therefore, competencies are integrated modes of actions that guarantee seminal professional activity. This is a human capacity to put their competence into practice.

Requirements to professional competence can be presented as a professional profile of a future specialist, i.e. a certain set of professional competencies that guarantee maturation of a personality in general on the basis of intellectual, personality-based, emotional and social development through gaining knowledge in all fields.

The efficiency of the control and competitiveness of an enterprise is determined by managers’ professional competence, which is defined as an integrated characteristic and complex evaluation of the correspondence of an employee to their position in the company, their capacity to carry out any work. As of a modern manager, the field of their professional activity is social-economic behavior of a human being. So, a manager’s capacity to perform their duties means to skillfully run the company, to control behavior of people and establish links between the company and the community. It is possible to do so when a manager has certain communicative skills and public relations competency.

Modern science actively uses the concept of public relations (PR). Most researchers define PR as practical or professional activity (SBlack, EBernas, RHarlow, DDoty, І. Artemnikova, GPocheptsov etc.). This approach means that PR is specific professional activity that is aimed at mutual understanding and well-wishing relationships between social agents, who can be personalities, groups of people, society in general as well as various organisations and industrial companies [3]. To illustrate the approach, one more definition belongs to S. Black, English sociologist, who states that PR is art and science to analyse tendencies, the prophesy of consequences, the providing of recommendations to the authorities of company and the performance of programmes and actions to benefit both the company and community [2]. Therefore, according to researchers, PR is practical or professional activity of people who are involved into implementation of friendly relationships with community and provide recommendations to various organisations. 

According to some researchers (FHesslow, T. Hunt, J. Grunig, А. Zverintsev, V. Zamiatina etc.), PR is communication between a company and its social environment or a form of the organisation of communication. PR means understanding through knowledge. The protagonists of the approach define the gist of the concept of PR as analysis, structure and control of communication flows of an institution (including a company) as well as the solution of the tasks of the communication management of society in general.

The PR phenomenon, which is defined by American Foundation for Public Relations Research and Education, is of interest for our research. The result of its analysis is a synthesised definition that embraces conceptual and operational aspects of relations with community: “Public relations is a special function of control that is aimed at the establishing and support of mutual relations, understanding, recognition and cooperation between the organization and its community; control of problem solutions or arguments; investigating the public opinion and providing feedback to help authorities; determining and emphasizing responsibility of authorities to contribute to social interests; effective changing in accordance with the demands of the times; timely notification to predict development tendencies; using scientific methods, which are based on ethical standards of communication as the basic tools”. [3].

At present, PR activity is carried out in all the spheres of social life. The major aim of the PR activity of a company is to create an external and internal social-political-psychological medium that contributes to company’s success, guarantees proper behaviour of the medium to benefit the company. Therefore, the PR activity of company can be divided into several areas that gravitate to various social groups (communities) or a proper objective (image of company, crisis negotiation, turnover).

Taking into account the definitions of PR, professional competency, the requirements to professional qualification of a modern specialist, we state it that PR competency is an integral characteristic of the personality-based, professional and behavioural capacities of individual, an indicator of main psychological and PR concepts, a capacity to effectively use modern psychological and PR technologies that enable the specialist to guarantee their self-actualisation in profession to its maximum extent.

PR competency is especially important for future managers since professional tasks of a modern specialist in this field contain the control of company  reputation, promotion of products at the market, communication with customers and media, creating a positive image of the company and its corporate medium.

PR competency should be a constituent of the training of a future manager and it is the complex of individual and professional resources that guarantee a possibility of effective solution of professional tasks by the manager in the future.

References:

 

1.                 Шишов С. Е., Агапов И. И. Компетентностный подход к образованию как необходимость // Мир образования – образование в мире. – 2005. – № 4. – С. 41–43.

2.                 Black S. The essentials of public relations // S. Black. London, 1993.–216 р.

3.                 Harlow Rex F. Building a Public Relations Definition  / R. F. Harlow // Public Relations Review. – 1976, Winter. – Vol. 2, № 4.– P. 36-44.