Information Technologies in Tourism
Seidualiyeva G.D.,
Arapova G.M., Asankhodjayeva I.F.
SKSU. M.Auezov,
Shymkent, Kazakhstan,
Òүé³í
Áұë
ìàқàëàäà òóðèçì ñàëàñûíäàãû çàìàíàóè àêïàðàòòûқ òåõíîëîãèÿëàðûí
äàìûòó æîëäàðû қàðàñòûðûëғàí.
Påçþìå
Ýòî ñòàòüÿ ðàññìîòðèâàåò ðàçâèòèè ñîâðåìåííûõ èíôîðìàöèîííûõ òåõíîëîãèé
â îáëàñòè òóðèçìà.
In a
modern market economy, computer information technology
are the foundation of the company's
management. Over the past couple
of years has increased significantly the amount of information in the control loop.
There is a great need to accelerate,
as well as more sophisticated methods
of its processing. Many prefer the automated processing of information. Active introduction of computer information technology is happening
in the field of tourism. Managers
of tourist companies are grappling with
daily tasks. At
the same time, we should not forget that we had to work in
conditions of great uncertainty that
is associated with dramatically changing
situation, and not ample information.
Information Technologies
in Tourism
greatly facilitate many of the processes
and allow professionals to quickly
process the necessary information.
The use of modern information
technologies in tourism provides a significant improvement of the quality of economic
information. In addition, the increased
data rate, their objectivity and, as a consequence make timely management decisions. The main advantage of
modern computer technology - the ability
to quickly and effectively manage
the travel company.
Computers and software have changed the
methods and information
processing technologies. Modern equipment
- tools materials information technology. But it is worth noting that they themselves can not produce the necessary information for the organization.
The modern tourism
industry in recent years has
undergone very significant
changes due to the introduction of
new computer technologies. Successful operation of
any company in the market of tourist business is almost impossible without the use of modern information technology. Specificity
of technology development and
implementation of such systems requires
a tourist product, which in no time would provide information on the availability of vehicles and opportunities for tourists, would provide fast backup and reservations, as well
as automation solutions supporting tasks in the provision of tourism services (parallel execution of such documents, tickets, invoices, travel guides,
ensuring the design and background information, etc..). This can be
achieved through broad use
of modern computer technology tourism
information processing and transmission.
The tourism
industry is so diverse and
multifaceted, requiring the use of
a wide variety of information technology,
from the development of specialized software
tools to automate the work of
individual tourist company
or hotel, and global
computer networks.
At
present, the
formation of tourist product involves use of global distribution
systems GDS (Global Distribution System), provides quick and easy online travel tickets, booking hotel accommodations,
car rental, currency exchange, booking of tickets for
entertainment and sports programs and etc.
Tourist
business,
being one of the most dynamic sectors of
the economy, is a highly saturated
industry information. In other words, the collection, storage,
processing and transmission of relevant
information is important and necessary condition for the functioning of any tourist enterprise. Business success of some sectors of the economy depends on the transmission rate of information exchange, by its relevance, timeliness of receipt, adequacy and completeness. In this regard, the successful development of tourism business
involves a wide Case
studies of new technologies in
the field of tourism products and its market promotion services.
Modern
computer technologies are being actively implemented in the tourism business, and their use is becoming an integral condition for raising the competitiveness of any tourist enterprise.
The
tourism industry
makes it possible to use all the variety of computer technologies,
ranging from specialized software control
by a single tourist
to the use of
global computer networks. To date, tourism is used quite a
lot of the latest computer technologies,
such as global computer reservation
systems, integrated communication network, multimedia systems, Smart Cards, management
information systems, and others.
It is
necessary to
mention and such an important factor,
as the cost of the software. After all, the automation system, no
matter how useful and indispensable
it may be, should
not cost more than the allotted
limit of the company to implement the software. The-shelf software products developed by Russian specialists are specialized solutions that reflect the full functionality subtleties touristic industry. They have a finite base price, change it depends only
on the additional individual customer
orders. Development of domestic
producers will cost several times
cheaper than the imported analogues
(to keep in mind such factors as accounting development company specifics of the local market) and create your own software solution.
The new
technology
also makes a great contribution to the
method of operation hotels. Main applications of computers in the hotels are expanding their recognized role in
reservation systems to the administration
procedures and accounting guests
to functions hotels procurement, inventory control
and general accounting,
as well as to other aspects of the
operations hotel and
form a comprehensive information management
system that enable the coordination
and monitoring of the business.
An important result of the development
in recent years was the rapid growth of computer reservation systems (CRS), a global
systems Proliferation (GDS) and central
reservation systems. Interactive electronic
data system developed initially by the airlines provide direct access through terminal device not
only to computers airlines,
but also to computers hotels and other operators to determine product availability,
reservations and ticketing, or confirmations.
Summing up, it should be noted that
today before the most enterprises
have chosen tourism is the main type of their
activities, there is no question the
need to automate as such. The
only point is the choice of the
product itself and the company
that will implement it.
Literature
1. GV Antyufeev
Information of management of tourist
activity. Moscow, 2009.
2. Afanasyev NA
Automated workplace manager of tourist business. Donetsk, 2011.
3. http://europe.webmatrixhosting.net/russia/default.aspx