PhD in Philology Cheremisina Harrer I.A.
Tomsk Polytechnic University, Russia
Engineering design and soft skills
The design
engineer plays an important role in shaping society, its lifestyle, values, and
priorities, the influence being particularly evident in the modern,
technology-driven age - and yet engineers seem to have retreated and remained
largely anonymous background figures. Taken into account the impact of
inventions or, generally speaking, innovations brought to life by design
engineers, they should be much more upfront, a much more public figure, and
should play a much more active role in the community.
The engineering
design process is aimed at creating a plan or a scheme to assist an engineer in
creating a product. The engineering design is defined as ‘a decision-making
process in which the basic sciences, mathematics, and engineering sciences are
applied to convert resources optimally to meet a stated objective. Among the
fundamental elements of the design process are the establishment of objectives
and criteria, synthesis, analysis, construction, testing and evaluation. The
engineering design process is a multi-step process including the research,
conceptualization, feasibility assessment, establishing design requirements,
preliminary design, detailed design, production planning and tool design, and
finally production’ [1].
The design phase involves intensive two-way dialogue
with the client. A close fit has to be developed between the client’s business
plan and risk model and the strategic elements of the proposed design. Both the
designer and the client must agree on the boundaries of the intended system and
this must be done, not only in terms of the technical details, but also in
terms of time [2, 3].
Both parties
need to share a common risk assessment and management process that takes into
account the inevitable uncertainties. This is particularly important in terms
of the technologies to be employed; the areas where the design will require
creativity and judgment. Finally, it must include a financial model that
expresses and tackles the key economic uncertainties from both the client and
designer viewpoint. In summary, this is the period when the design engineer
ensures that there is a clear understanding of the purpose of the system to be
delivered by the project and his/her ability to deliver it.
Another key
characteristic of engineering design is the way in which it involves a large
number of agreements and compromises. Behind most advantages there is a cost;
behind most savings, there is a performance penalty. There is no ideal or
perfect solution, but there are many possible solutions and the skill of the
engineer lies in producing the best or optimal one. Mention should be made of flexibility;
climate change can be taken as an illustrative example of the point. It is
proved that making ethanol synthetically from oil is much cheaper than
fermenting cane sugar, molasses and the rest. As a consequence of climate
change we now have the situation where we are told that ethanol produced by
fermentation should replace petroleum fuels.
The design
engineer has to take account not just of technology and economics. There are
significant non-financial benefits and disadvantages to take into account.
Beyond the client, there are other important stakeholders, although their
identity may not be immediately obvious and effort is required to establish who
they might be. As engineers, people need to understand that these stakeholders
will often have a completely different agenda from their client and themselves.
Moreover, when
reflecting on purpose, apart from utility and making it work, and apart from
aesthetics, some other values begin to appear. There are ethics, for sure; a
social focus, because people are concerned with health, education and care for
the elderly; environmental responsibility and sustainable development; and
engagement with the developing world. The list is not complete, but these are
issues which are certainly receiving the attention of professional engineering
communities.
Employers
require engineers who have the following soft skills - creativity, analysis,
judgment and leadership [4]. Let us consider each of the qualities
individually. Creativity is not a passive process and one does not just follow
the rules, in other words, the engineer needs to be innovative, come up with
new, fresh, unexpected ideas. Analysis is based on hard calculation and not
hand-waving. Analysis involves comparing and contrasting ideas, their
realization, evaluating benefits and shortages, finishing up with a balanced
and sensible solution. Judgment means reasoning, one cannot look up answers for
everything and, eventually, one has to make a valuable judgment. This follows
the above criteria (analysis). Both are interconnected and depend on each
other. Leadership is important: engineers should learn to lead the project.
Although good managers do not need to be engineers, that depends on the project
and engineering activity, its specifics.
In conclusion
we would like to add that engineering is more socially- than technology-driven
activity as it may seem at the first sight, because engineers aim to improve
the quality of life out in the community. However, what distinguishes
engineering from other equally socially-driven professions is its range of
activity, its ability to combine science with judgment and intuition; and all
of this within a disciplined, technical framework. Engineers have the skill and
ability to design, complex systems that work. They can combine science-based
technologies with social insight. The engineer’s mission must surely be to
serve the community and, to do this, the engineer needs to have the skills of
communication and debate to engage the community and to address and educate its
needs and aspirations.
References
1.
Ertas,
A. & Jones, J The Engineering Design Process. 2nd ed. New York, N.Y., John
Wiley & Sons, Inc., 1996.
2. Turnbull, John The Context and Nature
of Engineering Design, Wharton Business School in the University of Pennsylvania,
USA, 2005.
3. http://www.raeng.org.uk/societygov/philosophyofeng/pdf/abstract_papers.pdf
4. Elliott, Chris Engineering as Synthesis – Doing Right Things and Doing Things Right,
Imperial College and the University of Bristol, UK, 2007.