Safonov N

Safonov N.S.

Orenburg state university, Russia

Monitoring system in the management of complex multi-family homes

The starting point for the improvement of apartment buildings ( MCD ) and the system of housing and communal services (HCS ) in general, can serve as improving information in these areas. Currently, some progress has been . In particular, in recent years, particular importance is given to the creation of the so-called monitoring systems. This is due , firstly , to the fact that in localities not become not only information about the state of the underground communications engineering , but also about where the pipe which is laid. One way of improving the state of the ICM system and utilities in general, can serve to improve the information security in these areas. Second, the reform of the municipal sector in the industry came the mass operators and tenants, housing went into service management companies and homeowners' associations. Municipalities task appeared to synchronize their work with each other and with the work of municipal enterprises. Third, aging infrastructure, increasing the number of accidents in the housing sector, and thanks to the ability of such systems appears responders, detect and eliminate such problems.

The use of computer technology allows the user to quickly search of any information or formed reporting form . Reduce the number of input errors , as the data will be taken from various directories. Creation of an automated information system will allow: provide compact storage and fast search of the available data; generate output documents; minimize errors in calculations when processing information. Entering information into a single database only once and then use it many times only occasionally supplementing and updating.

System monitoring utilities are able to provide complete, accurate and timely information about the economic situation prevailing at the enterprises of housing and communal services , and all processes in the industry and have an impact on the functioning of enterprises in other industries and sectors , as well as the quality of life of the population of the city. Monitoring systems include the collection and processing of information management , evaluation, analysis and forecast of the situation and allow for the preparation of variants of administrative decisions.

Control and monitoring system utilities must be harmoniously blended into the interactions of consumers of utility services , utilities and public sector. Particular importance is attached object-monitoring. To understand what it is we describe the first that relates to housing facilities . Objects of housing and communal services - a housing , houses and dormitories , public amenities , artificial structures , swimming pools, beaches, facilities and equipment , as well as objects of gas, heat and electricity population areas , workshops , depots, workshops, garages , special machinery , warehouses and others.

Meaning object-monitoring is that the system at certain times should provide data specifically for each facility utilities. This monitoring has its advantages . Positives object-monitoring the apartment building are:

- the availability and transparency of reporting on the state of the MCD for its residents ;

- for consumers of housing services becomes reasonable tariff character, made clear the price of the service;

- terminated cross-subsidization between the apartment buildings of various technical condition;

- unable to get registry of quantities and material costs , as becomes transparent accounting;

- it is possible to exercise control over the volume and quality of work produced by the occupants ;

- enhanced control over the activities of contractors and the quality of their work;

- accelerated response to the application of inhabitants ;

- transparency becomes operational and accounting management company [1].

In this case, the system monitoring utilities serve a certain number of houses. Each house has gas, water , elevator and intercom. Over time, they wear and breakage occur . The task of monitoring utilities is a timely response to breakdowns and their elimination. And kept a record of all jobs. Each apartment at a certain time of the month comes a bill for electricity , gas, water and other services. System monitoring utilities must respond quickly to customer requests and provide different kinds of information. For example, the arrears of accounts of regularly paying tenants, and more. Development of monitoring systems object-monitoring now is actual direction . These systems increase the service quality tenants , provides the latest information on the status of each territorial authority of housing and communal services.

System monitoring utilities must respond quickly to customer requests and provide different kinds of information. For example, the arrears of accounts of regularly paying tenants , etc. Information systems for monitoring utilities should allow a comprehensive and fully automate the process of calculation, calculation and collection of payments for housing and communal services , as well as keep a record of housing and population registration system. Development of monitoring systems object-monitoring is currently actual direction. These systems increase the service quality tenants, provides the latest information on the status of each territorial authority of housing and communal services. Collected a wide range of indicators in this system allows you to diagnose problems early and fix them [2].

References:

1. Reforming housing and communal services - part of the municipal government: Textbooks / EE Yermolaev, V. Kudryashov , A. Frolov. - Samara : Publishing House of Samar . state . arhitektur. - building . University Press, 2011. - 100 p.

2. Planning the development of housing and communal services / VI Kaspina. - M.: Stroyizdat , 2012. - 224 p.