Pedagogical science / 2.
Problems of training of specialists
Candidate of philosophical
Sciences. N. Igebaeva F. A
Bashkir state agrarian
University, Russia
Speech etiquette of the modern
graduate of the agrarian University
Abstract: This
article discusses the features of communicative competence of a modern
specialist. The main focus is on the need for proficiency skills of speech
culture and speech etiquette.
Keywords: business
communication, speech culture, speech etiquette, communicative competence.
Culture of speech is one
of the main indicators of the General culture of the person. Culture of speech
is not only in the ability to avoid errors in speech, but in the desire to
constantly enrich vocabulary, ability to listen and understand the
interlocutor, to respect his point of view, the ability to find the right words
in each situation of communication. One of the areas of speech culture is
business communication – the most popular type of social communication. It
serves commercial and administrative law, economic law and diplomatic
relations. Special attention is paid to formation of skills in the field of
oral and written business communication.
Mastering the art of
communication is necessary for every person no matter what type of activity he
is doing or will do. Anyone who wants to achieve success in life, to
successfully move up the career ladder, effectively and competently to
communicate with people must possess certain knowledge and skills in the field
of interpersonal and business communication. But especially important is the
ability to communicate to business people: entrepreneurs, managers, people
working in the field of management [1, p. 17].
One of the important
components of culture of business communication is speech culture: the ability
to competently, clearly and coherently to Express their own thoughts, while
taking into account social, professional and individual psychological
characteristics of the communication partner.
Figures of speech culture in business communication are:
·
Vocabulary
– it depends on the brightness of speech and a person's ability to clearly and
beautifully communicate their thoughts to convince partners and colleagues of
the importance of their ideas.
·
Part of speech – people who speak the pure
language, use appropriate professional terms, usually inspire more confidence
than those who often uses literary expressions and slang.
·
Literacy
phrases and sentences should be tailored to the stylistic and grammatical rules
of the language in which the person speaks.
·
Pronunciation
and intonation – it is important not only WHAT people say, but AS he says.
Wrong or indistinct pronunciation of words and fast or too slow, monotonous
speech can negate the interest in the speaker.
·
Non-verbal
components of facial expressions, gestures, posture of the speaker play a
significant role in the culture of business communication. If the posture and
gestures of the man show his self-doubt, confusion or fear, his importance in
the eyes of the interlocutor are likely to be reduced [2, p. 38].
Special knowledge, skills and
abilities required by the skill of the researcher to speak in public. The
message of the speaker usually causes a different reaction of the audience:
understanding, approval, or, conversely, lack of understanding, disagreement. A
good speaker has the ability to go on to adjust their speech for positive
reaction. Of course, doing this is not easy.
The
opportunity of obtaining experience in oratory can only be achieved through
practical methods. Practical skills contributes to the development of the
ability of art to build your speech properly.
The
appearance and behavior is also an integral part of its business culture.
As you know,
the first and usually the strongest impression of the person is made based on
the evaluation of its external appearance, and manner to hold on to. The need
to show up to work externally, neat and well-dressed every day due to the fact
that people tend to distribute external accuracy and working qualities, such as
responsibility, honesty, commitment and accuracy in business. In addition, the
implementation of the rules of etiquette of the external appearance reflects
respect for the person in relation to the people around him [3, p. 159].
An equally important component of business
communication, in our opinion, is the communicative competence of the
researcher, which includes the following skills:
·
the
ability to get in touch;
·
the
ability to ask questions;
·
the
ability to engage in "small talk";
·
the
ability to stimulate the partner to clarify his position, offers;
·
the
ability to hear and understand the intentions of the partner;
·
the
ability to perceive and understand what the partner is not able to Express;
·
the
ability to convey to the partner that he was heard and understood;
·
the
ability to align the emotional tension in the conversation. [4, p. 125].
In conclusion, knowledge about the
culture of speech and business communication only then will turn to the
specific skills of a Manager, a specialist, when it becomes an integral part of
its activities, and it will start to apply them wherever possible. This
knowledge should serve not only to guarantee high professional activity of a
researcher [5, p. 127].
Of course, a career of any specialist
is multifaceted. In any profession, you can remain on the lowest rung of the
hierarchical ladder, and can reach a height, to become highly educated and
qualified professional. Communicative competence as a setting for a diamond,
can help realize their dreams and become successful, respected business
partners [6, p. 69; 7, p.19].
References:
1.
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16 – 18.
2.
Vvedenskaya L. A. Culture and art of speech: Modern
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1995. – 576 p.
3.
Koltunova M. V. Business communication: Norms,
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Logos, 2005. – 346 p.
4.
Igebaeva F. A. Communicative competence as an
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5.
Igebaeva F. A. Business communication as art and
science. // Actual problems of communication: theory and practice proceedings
of the III all-Russian scientific-practical conference. 2011. Pp.126-129.
6.
Igebaeva F. A. About the methods of formation of
communicative competence of the graduates of the agricultural University //
Humanization of education. Scientific-practical
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– Pp. 65-70.
7. Igebaeva F. A. The question of the formation of communicative
competence of the graduates of the agricultural University // Higher education
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